Settings and activity

6 results found

1. reservations longer then a year

   53 votes

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   3 comments  ·  Revenue Diversification (Spacetime)  ·  Delete…  ·  Admin →
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   released  ·  AdminMartin Kucera, Product Manager (Admin, Mews Systems) responded

   Hello, reservations longer than a year can be created through monthly bookable services functionality. The maximum length is restricted to 5 years.

   
   

   In the coming months, the team will focus on improving the functionality for long stays (monthly reservations) and introduce pro-rating, flexible housekeeping and product posting.

   
   

   Read more about the monthly services here.

   
   

   Kind regards,

   
   

   Martin Kucera

   Senior Product Manager 

   Mews

   jairo.gimenezgodoy supported this idea  ·  Jan 13, 2021

2. Update departure date on selection

   34 votes

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   0 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello from the Mews product team,

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

   Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

   jairo.gimenezgodoy supported this idea  ·  Jan 5, 2021

3. Extending an in house booking - Mews changes room allocation

   112 votes

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   idea to upvote  ·  11 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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   jairo.gimenezgodoy commented  ·  Dec 16, 2020  ·  Edit…  ·  Delete…

   Hi there,

   We have experienced some issues when extending semester reservations, as Mews was changing the room number automatically without informing the user. This lead into operational problems and it can be easily solved by implementing alerts as soon as there's ANY change into the reservation that has not been performed by the user.

   Save Submitting...
   jairo.gimenezgodoy supported this idea  ·  Dec 16, 2020

4. Remove the new billing screen

   129 votes

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   6 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello,

   Thank you for your feedback.

   At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

   To learn more about the new individual billing screen, please visit the Mews university billing learning path, or click on the link below:

   https://vimeo.com/manage/307670879

   Group billing – We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new group billing screen works at speed and allows you to see more as you scale.

   To learn more about the new group billing screen, please visit the Mews university billing learning path or click on the link below:

   https://help.mews.com/en/articles/4529072-get-to-know-group-billing

   Below, we’ll explore just a few of the new features released and possibilities your new billing screen will allow.

   Unpaid / Unassigned items

   The new layout removes the need to have the classic “left” and “right” structure, providing you with a clean and simplified overview of your bills. Our goal is here is to remove the need to move items from left to right, so that you can perform actions such as taking payments or creating invoices right away. Don’t worry, in order to smooth this transition, we’ll be maintaining the concept of the left-hand side, or “Unpaid items/ Deposits” as “Unassigned” bills in the new billing screen.

   Unassigned bills are a placeholder for “Unpaid items / Deposits, however unlike in the old billing screen you are able to take payments and/or preview invoices from unassigned bills. Once the old billing screen is retired, so too will we remove the concept of unassigned items. This move will open new opportunities for automation, allowing you to make use of automatic settlements without having to manually move bill items to the right side of the screen before they can be settled.

   Many of you have been leveraging the billing section on the left side in order to help you with sorting and clarifying items to be paid on large bills. We’d like to continue enabling you to easily sort and manage your guests bills and identify the items that matter. To aid you with this we will be making titles editable, so that you can easily keep track of the bills you need to take action on and help you with smoother handovers.

   You can learn more about unassigned items in both the individual and group billing learning paths linked above.

   Moving bill items

   Moving bill items plays an integral role in the new billing experience, now you can select and move multiple items at once between, customer profiles in the same bill, or to different profiles including paymaster accounts. Moving bill items just got faster and easier!

   If you would like to learn more about how to move bill items, please visit the billing learning path in Mews university or select the link below:

   https://vimeo.com/485552498

   Cancelling and rebates

   Accidentally added a product to a guests bill? No, problem. Now, you can easily cancel those items within your editable history window by selecting the item you would like to cancel and clicking the new “Cancel selected items” button. In the future we will enhancing this functionality so that that you can easily conduct rebates directly from the billing screen without having to post negative items.

   What’s next for billing?

   Now that we have introduced the new billing screen, it will be running alongside the “old” billing module until the end of February 2021. Until that time, our team is focused on ensuring that all the great features you love appear in the new billing screen and fit in with the current new structure. With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you.

   As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

   https://www.mews.li/app/release-notes

   Hello,

   Thank you for your feedback.

   At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the… more

   jairo.gimenezgodoy supported this idea  ·  Dec 16, 2020

5. Solve tasks by default when you cancel the reservation

   108 votes

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   9 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hi there! Thank you for your feedback,

   We’ve set this idea as one to be upvoted and updated the category to “Operations”.

   Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.

   jairo.gimenezgodoy supported this idea  ·  Apr 21, 2020

6. Payment link

   65 votes

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   9 comments  ·  Mews Fintech » Rest related to Mews Payments  ·  Delete…  ·  Admin →
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   released  ·  Aneta responded

   Hi Mewsers!
   I am happy to announce that the payment request feature was released just now.
   Payment request is friendly and convenient way how to collect payments from your guests or bookers. The best thing about it is that you can send requests directly from Mews Commander. :-) Learn more about the feature in our Help guide: https://help.mews.com/en/articles/4245457-send-a-payment-request-by-email .

   Please let us know how do you like it and we are looking forward to your ideas for improvement here in feedback portal.

   Have a great day,
   Aneta

   jairo.gimenezgodoy supported this idea  ·  Apr 21, 2020