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  1. 28 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.


    Thank you for sharing your suggestions.

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    roland.galliker commented  · 

    This is a good input. Sometimes it is difficult not only to find the total, but have to look under which name payment was made. Sometimes we upset guest asking them to pay, when another party already did make payment for the whole group

    roland.galliker supported this idea  · 
  2. 73 votes

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    roland.galliker supported this idea  · 
  3. 20 votes

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    roland.galliker supported this idea  · 
  4. 17 votes

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    roland.galliker supported this idea  · 
  5. 89 votes

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    released  ·  Aneta responded

    Hi Mewsers!
    We have template called “Before start” which is automatically sent 48 hours before the guest’s arrival.

    This template is partially customizable. You can customize Subject, Headline, and Paragraph. (please see the attachment)

    Find more about the customization of our e-mails in our guide:https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

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    roland.galliker commented  · 

    Not only should it be customizable, BUT ALSO in the guest language. At present all mail (pre-, post, invoices) are sent in system language !!!! When will it be possible to have guest needs at a top priority ?

    roland.galliker supported this idea  · 
  6. 12 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    roland.galliker supported this idea  · 
  7. 5 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    roland.galliker supported this idea  · 
  8. 85 votes

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    roland.galliker supported this idea  · 
  9. 6 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    roland.galliker supported this idea  · 
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    roland.galliker commented  · 

    Yes, we are a service/experience oriented industry, so in most cases we do not sell products but services, experiences, packages, and very little products

  10. 6 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    roland.galliker supported this idea  · 
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    roland.galliker commented  · 

    This is a good idea about currency.
    But guests, should not have to choose their language, distributor should be responsive to operating system language and if possible also in currency.

  11. 3 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    roland.galliker supported this idea  · 
  12. 11 votes

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    0 comments  ·  Taxes  ·  Admin →
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    roland.galliker supported this idea  · 
  13. 9 votes

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    roland.galliker supported this idea  · 
  14. 28 votes

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    roland.galliker supported this idea  · 
  15. 55 votes

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    roland.galliker supported this idea  · 
  16. 24 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    roland.galliker supported this idea  · 
  17. 16 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

    roland.galliker supported this idea  · 
  18. 112 votes

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    roland.galliker commented  · 

    even worse. we noticed that if the hotel previously did give an upgrade to a better room, when extending the stay, mews reverts the old and the new reservation to the old category, thus chaning an in house guest to a completely new room the guest has never seen.
    We are always very scared to extend a stay as we never know were mews will move the "new" stay to.
    Thank you

    roland.galliker supported this idea  · 
  19. 132 votes

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    roland.galliker commented  · 

    Hi, I do very much agree - with or without Covid-19!
    Very often on phone or mail you agree on a per night rate, and we all hope that guest extend their stay. It is now a nightmare to make sure guest has the same price also the extra night(s).
    Thank you

    roland.galliker supported this idea  · 
  20. 493 votes

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    roland.galliker supported this idea  ·