Settings and activity
3 results found
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1 voteSandrine Rozen shared this idea ·
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171 votes
Hi Mewsers!
Guests can now sign digital registration cards in Navigator before arriving!Now, when guests check in online, they’ll provide all of their legally required info and their signature to create a digital registration card.
We’ll store the signed card on the customer profile in Mews in Files section. https://help.mews.com/hc/en-us/articles/360010283757
For more information check the release note at https://releases.mewssystems.com/.
Have a great day,
AnetaSandrine Rozen supported this idea · -
76 votes
The change in preauthorizations was released in 2022, unfortunately, we missed updating its status.
Now manually created preauthorizations through Mews Payments can be selected to expire up to 28 days from the creation day. Also, for automatically created preauthorizations Mews releases the preauthorization 24 hours after your property's configured check-out time. Please read about it more here! https://help.mews.com/s/article/preauthorize-a-card-payment?language=en_US
Best,
Mews Product Team
An error occurred while saving the comment Sandrine Rozen supported this idea ·
Pre autorization via Stripe is only valid 4 to 14 days but we need to have an automatic renewal of the pre autorization until the day of arrival - so we have secured really the reservation being garanteed. Especially if you have a no show