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1. billing

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   4 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   released  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello,

   Thank you for your comments and feedback regarding the billing screen.

   We have released an update resolving issues where the room names and room numbers were missing from the billing screen.

   The new billing screen has 2 main views, group billing and individual billing.

   From the group billing screen, you will be able to view a list of all bill items for reservation owners and companions. The group billing screen can be accessed from the billing tab on the top right hand side of the reservations screen.

   The group billing screen shows all bill items for a group for the current stay period. Whereas as the individual billing screen (which can be accessed by selecting the billing icon next to a guests name), will show you all bill items from current, previous and future reservations.

   To learn more about the new group billing screen, please click on the link below:

   https://help.mews.com/en/articles/4529072-get-to-know-group-billing

   What’s next for billing?

   Now that we have introduced the new billing screen, it will be running alongside the “old” billing module. You will be able to swap between the new and old billing screens for a few more months, as our team focuses on ensuring that all the great features you love appear in the new billing screen.

   With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you as you learn more about the new billing screen.

   As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added, as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

   https://www.mews.li/app/release-notes

   If you feel there are features missing between the new and old billing screen, please do let us know and we will be happy to resolve this for you.

   Hello,

   Thank you for your comments and feedback regarding the billing screen.

   We have released an update resolving issues where the room names and room numbers were missing from the billing screen.

   The new billing screen has 2 main views, group billing and individual billing.

   From the group billing screen, you will be able to view a list of all bill items for reservation owners and companions. The group billing screen can be accessed from the billing tab on the top right hand side of the reservations screen.

   The group billing screen shows all bill items for a group for the current stay period. Whereas as the individual billing screen (which can be accessed by selecting the billing icon next to a guests name), will show you all bill items from current, previous and future reservations.

   To learn more about the new group billing screen, please click on the link… more

   Sofía Llorente supported this idea  ·  Feb 19, 2021

2. new billing

   92 votes

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   8 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello,

   Thank you for your feedback.

   As you may know we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

   To learn more about the new individual billing screen, please visit the Mews university billing learning path, or click on the link below:

   https://vimeo.com/manage/307670879

   Group billing – We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new group billing screen works at speed and allows you to see more as you scale.

   To learn more about the new group billing screen, please visit the Mews university billing learning path or click on the link below:

   https://help.mews.com/en/articles/4529072-get-to-know-group-billing

   Below, we’ll explore just a few of the new features released and possibilities your new billing screen will allow.

   Unpaid / Unassigned items

   The new layout removes the need to have the classic “left” and “right” structure, providing you with a clean and simplified overview of your bills. Our goal is here is to remove the need to move items from left to right, so that you can perform actions such as taking payments or creating invoices right away. Don’t worry, in order to smooth this transition, we’ll be maintaining the concept of the left-hand side, or “Unpaid items/ Deposits” as “Unassigned” bills in the new billing screen.

   Unassigned bills are a placeholder for “Unpaid items / Deposits, however unlike in the old billing screen you are able to take payments and/or preview invoices from unassigned bills. Once the old billing screen is retired, so too will we remove the concept of unassigned items. This move will open new opportunities for automation, allowing you to make use of automatic settlements without having to manually move bill items to the right side of the screen before they can be settled.

   Many of you have been leveraging the billing section on the left side in order to help you with sorting and clarifying items to be paid on large bills. We’d like to continue enabling you to easily sort and manage your guests bills and identify the items that matter. To aid you with this we will be making titles editable, so that you can easily keep track of the bills you need to take action on and help you with smoother handovers.

   You can learn more about unassigned items in both the individual and group billing learning paths linked above.

   Moving bill items

   Moving bill items plays an integral role in the new billing experience, now you can select and move multiple items at once between, customer profiles in the same bill, or to different profiles including paymaster accounts. Moving bill items just got faster and easier!

   If you would like to learn more about how to move bill items, please visit the billing learning path in Mews university or select the link below:

   https://vimeo.com/485552498

   Cancelling and rebates

   Accidentally added a product to a guests bill? No, problem. Now, you can easily cancel those items within your editable history window by selecting the item you would like to cancel and clicking the new “Cancel selected items” button. In the future we will enhancing this functionality so that that you can easily conduct rebates directly from the billing screen without having to post negative items.

   What’s next for billing?

   Now that we have introduced the new billing screen, it will be running alongside the “old” billing module until the end of February 2021. Until that time, our team is focused on ensuring that all the great features you love appear in the new billing screen and fit in with the current new structure. With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you.

   As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

   https://www.mews.li/app/release-notes

   If you feel there are features missing between the new and old billing screen, please do let us know and we will be happy to resolve this for you.

   Hello,

   Thank you for your feedback.

   As you may know we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by… more

   Sofía Llorente supported this idea  ·  Feb 19, 2021

3. Remove the new billing screen

   129 votes

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   6 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

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   unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello,

   Thank you for your feedback.

   At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

   To learn more about the new individual billing screen, please visit the Mews university billing learning path, or click on the link below:

   https://vimeo.com/manage/307670879

   Group billing – We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new group billing screen works at speed and allows you to see more as you scale.

   To learn more about the new group billing screen, please visit the Mews university billing learning path or click on the link below:

   https://help.mews.com/en/articles/4529072-get-to-know-group-billing

   Below, we’ll explore just a few of the new features released and possibilities your new billing screen will allow.

   Unpaid / Unassigned items

   The new layout removes the need to have the classic “left” and “right” structure, providing you with a clean and simplified overview of your bills. Our goal is here is to remove the need to move items from left to right, so that you can perform actions such as taking payments or creating invoices right away. Don’t worry, in order to smooth this transition, we’ll be maintaining the concept of the left-hand side, or “Unpaid items/ Deposits” as “Unassigned” bills in the new billing screen.

   Unassigned bills are a placeholder for “Unpaid items / Deposits, however unlike in the old billing screen you are able to take payments and/or preview invoices from unassigned bills. Once the old billing screen is retired, so too will we remove the concept of unassigned items. This move will open new opportunities for automation, allowing you to make use of automatic settlements without having to manually move bill items to the right side of the screen before they can be settled.

   Many of you have been leveraging the billing section on the left side in order to help you with sorting and clarifying items to be paid on large bills. We’d like to continue enabling you to easily sort and manage your guests bills and identify the items that matter. To aid you with this we will be making titles editable, so that you can easily keep track of the bills you need to take action on and help you with smoother handovers.

   You can learn more about unassigned items in both the individual and group billing learning paths linked above.

   Moving bill items

   Moving bill items plays an integral role in the new billing experience, now you can select and move multiple items at once between, customer profiles in the same bill, or to different profiles including paymaster accounts. Moving bill items just got faster and easier!

   If you would like to learn more about how to move bill items, please visit the billing learning path in Mews university or select the link below:

   https://vimeo.com/485552498

   Cancelling and rebates

   Accidentally added a product to a guests bill? No, problem. Now, you can easily cancel those items within your editable history window by selecting the item you would like to cancel and clicking the new “Cancel selected items” button. In the future we will enhancing this functionality so that that you can easily conduct rebates directly from the billing screen without having to post negative items.

   What’s next for billing?

   Now that we have introduced the new billing screen, it will be running alongside the “old” billing module until the end of February 2021. Until that time, our team is focused on ensuring that all the great features you love appear in the new billing screen and fit in with the current new structure. With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you.

   As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

   https://www.mews.li/app/release-notes

   Hello,

   Thank you for your feedback.

   At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the… more

   Sofía Llorente supported this idea  ·  Feb 19, 2021

4. Notification e-mail or task set-up for failed 3D secure payments

   14 votes

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   1 comment  ·  Mews Fintech » Rest related to Mews Payments  ·  Delete…  ·  Admin →
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   released  ·  Mews Product Team responded

   Hi all,

   Happy to announce that we released your idea! Now, emails will notify you that the 3DS payment has failed. Looking forward to hear more from you!

   Sincerely,
   Merchant Mews Team

   An error occurred while saving the comment
   Sofía Llorente commented  ·  Feb 21, 2020  ·  Edit…  ·  Delete…

   Also, I would like to have personal tasks so only the assigned person can see and modify the task.

   Save Submitting...
   Sofía Llorente supported this idea  ·  Feb 21, 2020

5. Automatic routing for product billing

   86 votes

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   10 comments  ·  Mews Multi-Property Management  ·  Delete…  ·  Admin →
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   released  ·  Allison Chihak responded

   Routing for product categories, nights & city taxes is now live!

   To learn how to route items check out the guide here: https://help.mews.com/en/articles/4276791-route-products-to-company-bills

   Sofía Llorente supported this idea  ·  Dec 12, 2019

6. Show default payment amount

   11 votes

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   1 comment  ·  Mews Fintech » Rest related to Mews Payments  ·  Delete…  ·  Admin →
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   unlikely  ·  AdminJovana Anicic (Admin, Mews Systems) responded

   Hello from the Mews product team. 

   
   

   Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.

   
   

   Thank you for sharing your suggestions.

   Jovana

   Sofía Llorente shared this idea  ·  Dec 12, 2019

7. To not allow a credit card that expires prior of guest arrival to be able to confirm a booking

   30 votes

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   1 comment  ·  Mews Fintech » Payment methods  ·  Delete…  ·  Admin →
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   unlikely  ·  AdminJovana Anicic (Admin, Mews Systems) responded

   Hello from the Mews product team. 

   
   

   Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. However, you can still increase the interest by upvoting to the item.

   
   

   Thank you for sharing your suggestions.

   Sofía Llorente supported this idea  ·  Dec 12, 2019

8. Notification when guest enters new credit card details

   26 votes

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   0 comments  ·  Mews Fintech » Rest related to Mews Payments  ·  Delete…  ·  Admin →
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   unlikely  ·  AdminJovana Anicic (Admin, Mews Systems) responded

   Hello from the Mews product team. 

   
   

   Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.

   
   

   Thank you for sharing your suggestions.

   Jovana

   Sofía Llorente supported this idea  ·  Dec 12, 2019