56 results found
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Return 204 when no data
Hi,
When there's no data to return, do not return JSON with [] or null.
Please return 204 value.https://restfulapi.net/http-status-204-no-content/
Regards,
Denis5 votesHi Denis, thanks for your submission.
Our API isn't adhering strictly to restful principles. At the moment we are not likely to make this change on the short term.
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update UpdatedUTC for reservations when a refund is done via a group bill
When a refund is done via a group bill and the refunds are added to the individual reservations (so that the refund accounting items are added to these reservations), the reservations themselves are not marked as being updated (UpdatedUTC). Therefore, if you perform a query to check for updated reservations, these reservations are not sent and thus we miss getting the updates for these reservations.
So our request: update the UpdatedUTC for reservations when a refund is done via a group bill, since accounting items were added to these reservations.
2 votesHello from the Mews Product team!
Accounting items are a separate entity from reservations in Mews, and as such don't affect the reservation's UpdatedUTC.
On the other hand, webhook messages will allow us to notify you of any changes done to an accounting item. Please consider upvoting for accounting item-related webhooks in this feature request:
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Vacant / Occupied added to Resource State
It is extremely useful to qualify Resource Dirty / Clean / Inspected States with occupancy status.
As it is to resolve occupancy Status, reservation’s arrival and departure dates must be queried for the Resource against current date.
If the current date falls within arrival and departure then the occupancy can be resolved by Reservation State
Started means occupied, anything else means vacant.
Is there a simpler way to do it?
Could it be included in the Resource response?2 votes -
Order API not working
Hi, I am trying to work Add Order at Demo Environment.
https://mews-systems.gitbook.io/connector-api/operations/services#add-orderI am always getting the same response regardless of serviceId and productId at my request.
Example:API URL:https://api.mews-demo.com/api/connector/v1/orders/add
Method:POSTRequest Body:
{
"ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
"AccessToken": "7059D2C25BF64EA681ACAB3A00B859CC-D91BFF2B1E3047A3E0DEC1D57BE1382",
"Client": "Sample Client 1.0.0",
"CustomerId": "70ae15d2-d60a-492b-bb78-ae23009f387d",
"ServiceId": "5d064e46-cbb5-49ac-8259-ae2400b4528b",
"ConsumptionUtc": "2022-01-21T00:00:00Z",
"ProductOrders": [
{
"ProductId": "3d5a27fa-3171-4400-b6df-ae2400b50252",
"Count": 1
}
],}
Response:
{
"Message": "Invalid ServiceId.",
"Details": null
}Any idea?
1 voteHello from the Mews product team,
Thank you for your request. Please reach out to our Technical Partnership team via [email protected]. They will be able to assist you with testing.
Kind regards,
The Mews Team
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Websocket message to include Enterprise Id
Currently when you receive a websocket message to say, for example, there's a new reservation, the message doesn't say which Enterprise it is from. If you try and create websocket connections to multiple Enterprises, you can end up with them all coming in on the same channel and there's no way to know which one is which. Without this, it is not possible to query the API with the correct access token to get further information about the reservation.
10 votesThanks for your submission. Our current focus is on extending our webhooks, which already provide what you are asking for. We recommend you implement our reserveration-webhook and use that to immediately receive all required information.
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Hold Blocked Space Categories
External systems that have group room blocks typically allow groups to go through a series of statuses that determine whether the blocked rooms should be taken from inventory. This is important as once a hotel promises a number of rooms to a group, it has to make good on that promise.
With the way availability is updated in Mews currently, space categories can be overblocked and cause our users to fail to have all promised rooms available for their guests.
Example:
Hotel has space category "King Villa" with 10 rooms available for every day in July
External system creates an…
2 votesThe ability to overbook is intended, so we are unlikely to fully block that. We offer endpoints to pull total remaining availability. Which would allow you to fetch remaining availability before pushing in a new availability block.
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Mews Connector for MAC
Having the Mews Connector working even with Apple devices. To have the fiscal printer connected to Mews, we had to install windows for Mac, and it really slows down the system. I guess many other hoteliers use Apple devices.
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
We are looking into ways where the Mews Connector could be served in a different approach (cross-platform, server vs user based), but we're unlikley to deliver on that in the short term.
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accountingItems/getAll
Extend the timefilter to have a UPDATED timefilter, so that you can retrieve all accounting items that have been created/modified within a certain timeframe.
This way you can easily fetch for example "give me all items that were changed since yesterday".
Advantage: If you would like to know if there were new accounting items modified/created since the last time you checked, you do not need to get all items for the entire future. That would save a lot of bandwidth and processing (on both server/client side)9 votes -
POS Posting with Uncategorized Product
When a POS is sending a product to post in Mews, the product must have an accounting category in the POS and Mews. If there is no accounting category set in POS, then the item as well as any other items in the Cart are not posted in Mews.
In other POS systems, if an accounting category is accidentally not created in the POS, the PMS will accept the product as well as the full cart of items but place the item in a "None" category or "Uncategorized", allowing the charge. Similar to what Channel Managers do with Mews. If…
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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services/getAvailability: add an OOO count.
Most other PMS's (all using HTNG standard and most custom APIs) can provide a simple Date : Room Type : Out of Order count.
So like:
2021-06-30: King: 1 OOO
2021-06-30: Queen: 0 OOOMews requires storage of resourceBlocks, mapping of room numbers to resource categories, and storage of unique IDs for every OOO room. This is much more complex than other partners, and would require a whole new inventory architecture to support.
Now that you've added an Adjustments extent: would be great to be able to pull total Out of Order counts by date and by roomtype via getAvailability…
4 votesOur API is built on the philosophy of providing raw data only. The API doesn't perform mutations or calculations on that data. The calculations as requested can be done on the side of the API user themselves based on the data we provide.
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Revenue: Get all reservation changes
When getting historic reservation data, such as reservations/getAll it would be great if we could get all states of reservation.
For instance, reservation was created on 10th of July for 10th of August for 30 rooms. It was changed from 30 to 50 rooms on 15 of July. Currently we can only access last state, however getting older state (state of 30 rooms in this example), would be great. This would allow us to recreate historic booking correctly. We can use this booking for creating different machine learning algorithms.
2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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WebSockets: Add PreviousState to reservation events
The reservation event messages in the websocket channel are actually not representing events, but state changes. To be able to separate a checkin (state change from Confirmed to Started) from undoing a checkout (state change Processed to Started) I would like to have included the previous state in the event messages, since both of the examples will send only an event with status Started.
4 votes -
'Create rate plan via Connector API - Rateplan/Add
'Create rate plan via Connector API - Rateplan/Add. This to enable contract management from one platform (e.g. a CRM)
2 votes -
Being able to update the notes on an open bill in order to put an OGM number in there before the bill gets closed and printed
In Belgium we have OGM numbering, partners could handle this via the api if there would be an UpdateBill request available in which only the notes can be updated of an open bill.
(see also https://mews.myjetbrains.com/youtrack/issue/RND-33807?p=COM-225)
5 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Being able to ask for all bills of a specific company
In the request of bills/getAll have the possibility to enter companyID's, that way we can present the user with all bills of a specific company
5 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Initiate key cutter from API
There is a possibility to click "Create keys" in the Mews Admin to create keys by the Salto key cutter system. However we want to automize this through the API, so that keys can be automatically generated for guests, e.g. an hour before check-in.
3 votes -
Filter by Space Name when calling rooms from connector API
For the connector API it is necessary to retrieve all rooms each time an API Call is made to pull the space feature, this is quite a heavy call for TSH as some hotels have 700 rooms.
Could Mews consider to introduce a filter by room name ideally?
This way Ireckonu or another integrating partner does not need to pull all rooms each time.
2 votes -
Connector API: to be able to access the resason for OOO rooms through Mews API
Connector API: to be able to access the reason for OOO rooms through Mews API
2 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Create/Edit Vouchers and Voucher Codes via API
Adding functionatlity to create/edit vouchers and their codes would be useful for a number of use cases.
Firstly in my opinion the Mews process for creating this is a little clunky, especially if you want to track the usage of each VC as it needs to be it's own Voucher, there's no way to track the codes within that voucher.
Therefore lets say you have a staff friends & family rate, and you want the voucher code to be the employee name so you can track usage and abuse of the incentive.
Creating additional codes for an already created voucher…
8 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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String maximum lengths to be documented
Could the Connector API documentation please give the maximum possible lengths of all string values? It's hard to store responses from the API in a database without knowing how big to make the fields!
1 voteHello from the Mews product team.
Unfortunately, we are unable to document such limitations as we also rely in certain cases on other 3rd party integrations sending us information. Documenting this would naturally create breaking changes as soon as we need to extend the field sizes.
Thank you for reaching out.
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