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Mews Operations (PMS)

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  1. possibility to add a pop up alert on check out screen for very important notes for example :
    routing instructions, billing instructions, etc.

    22 votes

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    2 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    We are currently working on a concept that will help us build towards your idea. If you would be interested in beta testing this functionality, please respond to this email.


    Kind regards,

    Aldair

  2. We don't have 24 hour reception so it would be helpful if, when reception closes, we can put a restriction / stopsell on the remaining rooms so no one can book them after hours

    We are currently adding a Restriction with the start date and end date being the same to get around this issue
    Blocking multiple rooms is also time consuming and alters management reports

    As great as Mews is, I've used 6 other PMS and this is the first one to not have a feature similar to this

    14 votes

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    3 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. Bonjour, serait-il possible d'avoir une icône "parking" sur le profil du client dans le calendrier pour rapidement voir combien nous avons de lésa parking ?
    En effet, à ce jour, la gestion sur MEWS du parking n'est pas du tout lisible et pratique... Merci d'avance pour votre retour. Lucas

    2 votes

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    0 comments  ·  Operations  ·  Admin →
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  4. At this moment, it is not possible to send one confirmation to the guest/company that includes both hotel rooms and meeting rooms as they are two different bookable services.

    It would be great if one confirmation can be send that includes hotel rooms and meeting rooms.

    3 votes

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  5. Is there a way to move one or more bookings from one group to either a new one or another already excising group?
    merge doesn't work as it somehow moves ALL the group bookings even if you only have ticked those that you need to move.
    if not possible, could it be made possible please as sometimes you add a booking by mistake and now you need to cancel it and make again. if the guest is already in-house, that is of course not an option!

    5 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. Duplicated reservations currently needs manual removal, to create automation to allow for bulk deletion of duplicated reservations.

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. A better and quicker way to name the group different from the booker. Now it is a mess to get it changed properly. It is always switching and the group name cannot be different as the booker of the group on an easy way.

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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  8. Often when guest book in advance we have to search all over the calendar which room are overbooked. When this happen, instead of spending time searching between 2 years, Mews could simply show which dates are overbooked so we could access it straight away

    10 votes

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    3 comments  ·  Operations  ·  Admin →
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  9. There is a need to send customizable pre-arrival emails, based off of pre-written templates that are specific to the guest's room type. A couple of different template options, and the ability to customize the message before sending it. That's what we need, desperately.

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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  10. Hi,
    If staff have the access for reservation they can override the rate in the "new reservation " screen. Is it possible to add a special permission for this ?

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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  11. add rolling releases to availability blocks so FIT allotments can be managed, e.g. 7 days prior to arrival.

    27 votes

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    3 comments  ·  Operations  ·  Admin →
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  12. Show Products that are priced as a package in the confitmation mails or give the option to choose in the product setting wether a product should be displayed in the mails and shown to the customer or not.

    3 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. It is a great feature that we can set dynamic pricing but on the product overview screen there is no indication that a price has been overridden, making this impossible to track and monitor.

    4 votes

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    1 comment  ·  Operations  ·  Admin →
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  14. de optie om een Company Voucher in het boekingscherm in te vullen is door MEWS weggehaald. Nu kan er alleen nog Public Voucher genoteerd worden. Wij gebruiken veel Company Vouchers dus deze graag terugplaatsen

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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  15. When making a date change in a reservation give a warning that you are creating an overbooking.

    15 votes

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    2 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. Changing the colour from light grey to dark grey when a guest checks in is ok. but being able to assign colours to reservations to be able to see clearly groups, certain OTA bookings etc

    15 votes

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    5 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Da wir viele Produkte haben müssen diese übersichtlicher sein.
    Aktuell kann nicht angewählt werden wie viele von diesen Produkten gebucht werden möchten. Das heisst: wenn jemand zwei Hunde mitnimmt, muss ein extra Produkt erfasst werden mit 2 Hunde. Es kann nicht die Anzahl vom Produkt 1 Hund auf 2 erhöht werden. Jede Anzahl braucht ein einzelnes Produkt.
    1x ein Hund – 1x zwei Hunde. Dasselbe ist mit den Tickets, die wir verkaufen.
    Der Wunsch ist, dass der Gast das Produkt Hund anwählen kann und dann manuell mit einer Zahleingabe auswählen kann wie viele Hunde er mitnimmt.

    2 votes

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    0 comments  ·  Operations  ·  Admin →
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  18. Blastness is Italy number 1 RMS and CM

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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  19. Allow us to charge deposits on a per room per night basis.

    1 vote

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  20. Mews only allows a max of 100 Product Rules and we are requesting to increase the limit.

    10 votes

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    1 comment  ·  Operations  ·  Admin →
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