433 results found
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Search bar
It would be helpful if the search bar could also detect words or numbers that are written in the notes of a product.
1 vote -
Make product option 'offer to employee' visible in overview
In the overview of all the products we have in the additional and bookable services, I really miss a column that shows which products are visible for employees. Or a possibility to filter those products only.
Now I have to either enter each product to see if the option is selected or open a second screen as an employee to see what is visible.1 vote -
Extra beds
We highly request a function that allows us to have an inventory of all our extra beds in Mews, and that automatically keeps track of when/how many xbeds that are sold. To make sure that we don´t oversell them.
As it is today, we need to manually keep track of incoming reservations that needs xbeds, and put this in an excel document - this needs to be done several tims a week and it takes a lot of time and effort, when it should be a simple solution in the system.2 votes -
Reservation Status after restoring the booking
After restoring a cancelled booking the status is automatically "Confirmed" and there is no possibility to change it.
It would be very useful to have the possibility to choose the status (Confirmed/Optional/Inquiry) to which the booking should be restored.
Specially for group tentative/optional bookings which have been cancelled after the option date and need to be restored because the guest is still interested, but the booking is not confirmed yet.
16 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Zero Balance Required for Check-in
We would like to require all bookings to have zero balance, or be linked to a ledge in order to proceed to check-in. We run a lean operation and all our bookings should be fully pre-paid at time of booking or upon arrival, we want to disable the ability to check-in a booking if there's a balance outstanding.
3 votes -
Add space number as a placeholder option to booker confirmation
It would be nice to have the option to add the space number into booker confirmation. We drive revenue by allowing customers to pay extra to select their exact space number, and having the ability to show them this on their confirmation and not just pre-arrival would be helpful.
2 votes -
Thai system language support
As Mews grows in Thailand, the introduction of system language and L&D collateral becomes important.
2 votes -
Kiosk check-in- Guest details
Due to New Zealands legal environment we cannot turn off the requirement for the details of every guest staying in a room when checking in via the kiosk.
As you can imagine if a guest books a three bedroom ********* for her and the children she doesn't want to spend all the time required to fill in details for each of her children just to proceed with the check in. We as a property also do not require this.
We no longer use kiosk for this reason as guests become too frustrated.
1 vote -
Create a Reservation with Product Bug
If you add a new reservation with a product . Firstly i add it with the Drop Down Product. Then mews adds the product price to the room rate in the editable field and below in the grey total amount. when i now edit the room rate it shows a second field with adtional product but my added product isnt shown the new rate is added with the local tay the right total amount. and now the bug comes when i now confirm the booking the additional product in may case a dog fee gets added. So the bug is…
1 vote -
Change number of pax during the same stay
Hello! to be able to change the number of pax per date like the rate! avoiding insering different reservations. sometimes the same room can be in double fo 2 nights and than in single ....
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Send link for credit card (no payment)
Have the option to send a link to the payment portal without amount, so the guest can enter their credit card securely. This is especially important for reservations via phone or email.
9 votes -
Release time for optional bookings
Can it be possible to set release time for an optional reservation after default check in time?
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Amadeus360 integration
Amadeus360 (POS) integration missing
1 vote -
Choose specific products for settlement
Add ability to choose which specific products are included in the automatic settlement to avoid charging unwanted products, for example, city tax when handled through products
1 vote -
Mail - Language selected manually
When you send an email and you manually select the language, the Preview in the mail queue should mention that this language was selected manually and did not follow the usual logic
1 vote -
Conditional Display of Add-On Products Based on Rate Inclusions
Enhance the booking engine to intelligently display add-on products based on the inclusions of the selected rate. Specifically, prevent the display of the breakfast add-on when the chosen rate already includes breakfast.
Background:
Currently, our booking engine is configured to offer both rates including anf excluding breakfast, allowing guests to add breakfast as an optional extra if it is not included. This approach works well for rates not including breakfast. However, when a rate that includes breakfast is the only option presented, the system still displays breakfast as an add-on. This redundancy not only confuses guests but also undermines the…1 vote -
1 vote
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Local Time/Date Display on Commander Dashboard
Requesting a Local Time/Date display on the Commander Dashboard for immediate reference to the hotel's local date and time. Essential for teams across time zones, this feature will streamline operations by aligning the Action log and queues with the hotel's local time, enhancing efficiency for remote coordination. A crucial tool for global team synchronization.
1 vote -
Philippines: Tagalog system language support
As Mews grows in Philippines, the introduction of system language and L&D collateral becomes important.
1 vote -
ICS File after creating of an email via email.
The customer would like to have the option to import the details of the stay via an ICS file in their calendar App - received by an email.
1 vote
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